Shop Policies
Hye sayang-sayang,
1: ORDERS
For now, as the site is still under renovation, orders could only be placed by contacting our admin through Instagram or Whatsapp.
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We are working on arrangements so that customers are able to make payment via online (the website) in the near future.
2: SHIPPING
After payment, all orders will be posted out within the next one or two working days.
All prices are excluding shipping fees.
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3: RETURNS
We are not responsible for any damage caused by the courier.
We make extra sure that all our products are 100% clear of any defects or cracks before proceeding to postage.
Nevertheless, we do offer returns or replacements if our products are found defective or unusual by the customer.
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Most of our organisers will be packed in their respective packaging boxes in order to further ensure their 'safety' and secured before shipping.
FREQUENTLY ASKED QUESTIONS
1) I have other inquiries, how do I contact you? How do I place an order?
Please whatsapp us at 011-1650 6040 or contact us through our Instagram page.
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2) I received the wrong item.
Under the condition that we mistakenly sent you the wrong item, we deeply apologise for this inconvenience. Do get in touch with us ASAP.
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3) SSM registered? BizTrust assured?
Yes, we are :)
FEEDBACKS
Check out the feedbacks from our dear customers on our feedback Instagram page:
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Or search on Instagram for: